Recently, I was late for my Jetstar trip from Adelaide to Sydney in the evening. The paged calls that reverberated across the airport went unheard because I misunderstood the flight board. I was stuck in time since my life partner had recently received a terminal cancer diagnosis. My flight was forfeited, and there were no more flights that night, according to the Jetstar staff.
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| Week's letter: A love for compassion |
I went to the Qantas desk and, despite being first informed that booking online was the only option, a sympathetic employee evaluated my position and, after a short period of time, offered me a boarding pass for a free flight to Sydney that was leaving in an hour. After three weeks, my partner passed away. I am appreciative that I was able to return home to him that night because to the generosity of a Qantas employee. Patonga, NSW native Kaye Wright
Notes for toasts
At the hotel breakfast buffet, I was waiting in line to insert my innocent slice of bread onto the toaster conveyor belt. I had time to think about it, and I don't believe I've ever inserted a piece of bread into one of these machines and watched as it actually produced toast without making several efforts. Such a toaster I had in Japan a few years ago remains my most treasured memory. The product went through the machine several times, getting more drier each time, yet it never even remotely resembled toast. I gave up and buttered it nevertheless, much to the amusement of the other diners, only to watch it explode into a thousand pieces. Australian Ross MacPherson, Seaforth
rates anticipated
Recently, my husband and Islept at a hotel in London that was selected for its rating as well as its central location. In the first few days, a number of concerns cropped up, but thankfully none of them hindered our enjoyment of the flat and they were all immediately remedied. Our host didn't bring up ratings, in contrast to David Parker's experience (Traveller Letters, August 12), and when it came time for the review, I was complimentary but only rated the place four stars. However, I felt it would have been unfair to the accommodations, to whom I had rightfully given five stars, despite the fact that our complaints had been rectified. My spouse thought I was being too critical, but if the goal of evaluations and ratings is to guide future travelers in making wise choices, then I guess I wasn't,so anything we write must undoubtedly be truthful. Cabarita, NSW native Daniela Scalcon
Not given is Qatar
Why are people so interested in Qatar Airways as a Qantas substitute given the recent controversy around alleged aviation sector protectionism (Traveller Letters, August 12)? There are many different airlines from which to pick. Why fly through Doha and run the risk of gynecological exams on ladies who are ready to have children or issues for a mother and sick child flying alone (Traveller Letters, July 8)? When we fly, everything other than the cheapest ticket and access to lounges should be taken into account. Anne Mulvany, Vic, and Trafalgar
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